In the near future, the volume of civic data will dramatically expand the opportunities for enhanced efficiencies and improved citizen service. In 2018, just over 23 billion devices were estimated to be connected worldwide to the internet. By 2025 that number could rise to 75 billion, and the overall volume of data coming from those devices will be 10 times what it is now. The cloud offers an efficient and cost-effective way to manage this valuable new resource.