State and Local Government AI Roadmap

Like no technology before it, artificial intelligence (AI) offers enormous potential to help governments increase efficiency, improve services and solve complex challenges. For years, governments have relied on AI for insights, such as providing early warnings of natural disasters and identifying potentially
fraudulent benefits claims. Now the latest in AI, generative AI, can unlock even more opportunities to help governments improve efficiency and enhance services.

This paper defines a roadmap for government adoption of AI by identifying the government policies and operations most affected by the new technology and providing readiness guidance based on the work of leading governments that have already deployed AI-based solutions.